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Product reference
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Product reference = the last 5 digits of the bar code; in yellow on the photo at the following link following link :
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You'll find it in the following format: “11097-1E091” or “1234567/000” or “1234 A LO 12:34” or “12345678”. In yellow on the photos visible at the following link:
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*
Place of purchase
*
Date of purchase
*
Product opening date
*
Description of the problem encountered: type of reaction and symptoms
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Describe the problem you encountered with this product (irritation, allergic reaction, burn, cut, etc.).
Time to onset of adverse reaction
Immediately after use
A few hours after use
A few days after use
*
How many times have you used the product?
1 time only
2 to 5 times
6 to 10 times
More than 10 times
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How frequently have you used the product?
Daily
Weekly
Monthly
Not applicable
*
Part of the body where the reaction took place
Skin
Hair
Nails
Mucous membranes (mouth, private parts, etc.)
Eyes
Other
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Medical care or advice from a health care professional received:
Yes
No
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By medical care, we mean all types of care/products used to treat these undesirable effects that have been recommended to you by a healthcare professional (application of a cream, taking medication, etc.).
What type(s) of care did you use/receive?
Family doctor
First aid or over-the-counter medication
Emergency service
Hospital admission
Other
*
How did the adverse reaction evolve?
The problem solved itself
Problem resolved with treatment
The problem has not been solved
*
Did you try using this product again sometime later after the adverse effects?
Yes
No
*
Did you experience an adverse reaction again?
Yes
No
*
Did you use any other products while using this product?
Yes
No
*
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Example: cosmetics, medicines, food supplements, etc.
Do you have a history of allergies, skin diseases or other conditions? If so, what type?
Age
Gender
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